in-house FAQs
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In-house is Circular Sourcing's design initiative, bringing together local designers, textile suppliers and creative visionaries to create limited-edition pieces using surplus materials.
Each collaboration explores the potential of existing textiles through a different creative perspective.
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Each in-house release is offered as a limited pre-order. This means pieces are made to order based on the number of orders received during the pre-order window, rather than being held as ready-to-ship stock.
Once pre-orders close, production begins. We recommend checking the individual product page for opening and closing dates.
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As in-house pieces are made to order through a limited pre-order model, we are unable to offer returns or exchanges for change of mind or sizing.
We encourage you to carefully review the size guide and product measurements before placing your order. If you're unsure about sizing, please get in touch before ordering and we'll do our best to help.
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Each release has its own production and dispatch timeline. Estimated shipping dates will be listed on the individual product page. As pieces are made to order, please allow for the stated production period before your order is dispatched.
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All orders are shipped via Australia Post, with tracking details emailed once your order has been dispatched.
Shipping Rates
Australia: $20 AUD flat rate shipping per order.
New Zealand: $20 AUD per order + $5 AUD per item.
Rest of the world: $50 AUD per order + $15 AUD per item.
Shipping costs are calculated at checkout.
Delivery Timeframes
Estimated delivery times from dispatch:
Australia: 2–8 business days
New Zealand: 7–14 business days
Rest of the world: 5–28 business days
Please note that delivery timeframes are estimates and may vary depending on your location and postal conditions.
International Orders
International shipping rates do not include any applicable customs duties, import taxes or additional charges imposed by the destination country. These costs are the responsibility of the recipient and are payable directly to the relevant customs authority or carrier.
All international orders will be declared at their full purchase value in accordance with Australian export requirements.
Express Shipping
For Australian Express of International DHL Express shipping quotes, please get in touch with us before placing your order.
For enquiries please email - hello@circularsourcing.world